Shipping & Orders

Once you have placed your order, you should receive an email confirmation with your Order Id.

Orders are shipped after design approval. Production timelines usually range between 14-21 working days, depending on the product. If you need faster production, feel free to reach out at +91- 72102 03016 or mail us at beneinvito@gmail.com

Delivery typically takes 3–7 working days after dispatch, based on your location and courier partner timelines.

Shipping charges vary by order size and location and are calculated after you place an order. We will share that with you before dispatching.

Once shipped, you’ll receive a tracking link via email/WhatsApp to monitor your delivery in real time.

Please contact us within 48 hours of delivery with photos. Our team will resolve it promptly.

Order updates are possible before design approval. Once approved or in production, changes may not be feasible. Yes, you can add more products in the same design after design approval.

Order updates are possible before design approval. Once approved or in production, changes may not be feasible. Yes, you can add more products in the same design after design approval.

Share clear images/videos within 24 hours of delivery, and we’ll arrange a replacement after verification.

Returns & Exchange

Yes, some of our products are returnable. Reach out to +91-9868501978 or mail us at beneinvito@gmail.com but if products are customized, we do not accept returns unless the item is damaged or incorrect.

Only damaged, defective, or wrongly delivered items are eligible for return or replacement.

Yes, reverse pickups are arranged in eligible cases, subject to location serviceability.

Our team will share the return address once your request is approved.

If a parcel is returned due to incorrect address or non-availability, re-shipping charges may apply.

Replacements are dispatched within 7–10 working days after approval and return verification.

Exchanges are only allowed for the same product, unless otherwise approved by our team.

Refunds are processed only in case of unresolvable issues and are credited within 5–7 working days.

Discounts & Sales

Yes, we offer seasonal offers and bulk-order discounts. Follow us on Instagram - https://www.instagram.com/beneweddings/ or subscribe to stay updated.

Design & Customisation

Yes, all our wedding stationery is fully customizable to match your theme, colours, and wedding details.

We offer 2 complimentary revisions. Additional changes may be chargeable.

Absolutely! Printing starts only after you approve the final digital proof.

Yes, we love doing that! Share your references, and we’ll align the designs accordingly.

Bulk Orders & Timelines

Yes, minimum quantities vary by product and are mentioned on each product page.

Yes, express orders are available subject to feas

We recommend placing your order 4–6 weeks before your event for a stress-free experience.

General

Yes, we deliver across India and offer international shipping on request.

You can reach us via WhatsApp, email, or Instagram DM. Our team usually responds within 24 hours.